AI Customer Retention

Customer Retention & Growth

Your base isn’t just a number to protect—it’s the lever to grow NRR. Clari applies AI and Revenue Context to help you retain more, expand faster, and execute with confidence.

Go all in on Net Revenue Retention–together

Retention takes more than good intentions—it takes coordination.

Retention and growth don’t live in one department. Clari’s Revenue Cadences connect every member of the GTM team to the work that drives NRR.

  • Align GTM execution across Sales, Marketing, and Customer Success
  • Build repeatable plays for renewals, QBRs, and upsell
  • Execute as one team—with clarity, consistency, and impact

Get started with Revenue Cadences.

Run towards the risk–then remove it

See churn before it becomes a problem—and act before it impacts your number.

Clari reveals risk before it becomes revenue loss, so your team can step in early and drive outcomes that stick.

  • Spot churn risk from drops in usage signals, behavior shifts, and stalled engagement
  • Use Deal Inspection and Trend Analysis Agents to expose patterns and guide action
  • Deliver proactive outreach with AI-generated summaries, next steps, and follow-ups

Make retention forecasts boardroom-ready

Give leadership one source of truth for what's renewing, expanding, or at risk.

Clari brings clarity and structure to every flavor of retention, from product-line churn to usage-based expansion, so you can answer with confidence and plan with precision.

  • Track NRR across segments, motions, product lines, and geos
  • Benchmark rep rollups against AI-generated projections
  • Align every function on a single, trusted view for post-sale revenue

Learn how top CROs drive predictability.

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Follow the signals to expansion

Your customers are showing you how to grow—Clari makes sure your team sees it and acts fast.

Every expansion opportunity starts with a signal—buried in usage, conversations, or behavior. Clari surfaces those signals and guides the follow-through, so reps know exactly when and how to act.

  • Identify upsell potential with AI that scores accounts based on real-time activity
  • Monitor product usage to catch inflection points before competitors do
  • Automate outreach timing and content to align perfectly with buyer readiness

Make retention a shared plan

Clari gives your team the playbook, the timing, and the next move.

Most missed renewals come down to missed signals and unclear ownership. Clari centralizes account strategy in one shared workspace—so your teams stay proactive, aligned, and ready to grow every account.

  • Standardize post-sale planning with synced data, milestones, and deliverables
  • Assign ownership and surface next steps across customer-facing teams
  • Use AI to automate timelines, follow-ups, and plan updates without the busywork

Learn how to collaborate across accounts.

From signals to signed deals

Clari doesn’t just show you the data. It tells you what to do next. Every action, every insight, every decision. See how you can Run Revenue with the Clari Revenue Orchestration Platform:

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See how Clari turns pipeline into revenue
Go beyond dashboards and get real Revenue Context