Customer Success

Manage and forecast renewals with confidence.

Use Clari to identify risk and opportunity in your renewals, forecast churn so you can track your progress against recurring revenue goals and make sure your team is focused on the right accounts.

Find your revenue confidence with Clari.

Spot renewal risk and opportunity.

Clari uses activity analytics and AI-based opportunity scoring to show how your renewals are tracking so you can more accurately forecast retained revenue and mitigate risk.

Forecast churn with newfound accuracy.

With real-time visibility into the health of your renewals, you can accurately predict churn—and take the necessary steps to meet your net retention goals.

Make sure your post-sales team is focused on the right accounts.

Track where your implementation, support and customer success teams are spending their time, so you can optimize customer experience and resource allocation across your client base.

Outcomes

Vector-2.png

Visibility into Net Retention Rates

Spot churn before it happens so you can proactively mitigate it.

Vector.png

Predictable Recurring Revenue

Get ahead of renewal opportunities and collaborate with sales to identify risk ahead of time.

Vector-1.png

More Productive Teams

Use customer engagement data to monitor upsell and renewal opportunities so CSMs can spend more time with customers and less time entering data.

—It used to be a clunky post-sale handoff from sales to customer success due to missing contact information. Clari makes it clear who you should engage with.

 Patricia Menadier
Sr. Director Revenue Operations, Armis Security

Ready to take control of your revenue?

See a demo