Artificial Intelligence (AI) automates and streamlines various business processes, and conversational AI is key to boosting your bottom line. From spotting revenue leakage to closing deals faster, conversation intelligence tools like Clari Copilot can help your team compete intensely and win revenue-critical moments.
How Revenue Conversation Intelligence Tools Help Boost Sales
Conversation intelligence tools apply natural language processing to your sales data for actionable insights. A singular revenue platform such as Clari Copilot helps drive sales and increase revenue by boosting efficiency, enhancing sales team performance and streamlining processes. Your company can use conversation intelligence technology to do the following.
Master Revenue-Critical Moments
Dominate revenue-critical moments with Clari Copilot's advanced technology. Persuading customers requires quick thinking and effective responses. Copilot's tools and features help you address complex questions and tough objections to close more deals. Whether prospects want to discuss pricing, compare features or mention competitors, Clari's real-time assistance helps you master your responses.
Enhance and Enforce Best Practices
Use your team's sales calls to identify areas of opportunity and scale your best practices. Clari Copilot provides a clear overview of each sales call and indexes its information by topic. You can pick the most effective parts from each call and curate best practice playlists, using them to coach sales representatives without joining calls.
Clari simplifies and accelerates training and onboarding processes so you can boost productivity while saving time. You can rapidly turn beginner and intermediate sales reps into top performers.
Track Performance
You can also use Clari Copilot to track sales team performance, ensuring sales representatives implement best practices. Tracking performance is an excellent way to identify opportunities for improvement and enhance training when necessary.
Automate Revenue Workflows
Give your sales team more time to focus on converting customers or clients and closing deals. RevGPT™ handles time-consuming administrative work such as the following to boost efficiency:
- Drafting follow-up emails
- Summarizing calls
- Determining and listing the next steps
Streamline Lead Generation
Conversational AI tools analyze online activities, traffic sources, and sales data to assess leads and identify promising prospects. With conversation AI sales tools, you can pinpoint specific customers who are more likely to follow through with a purchase.
Improve Revenue Forecasting
Clari tracks more variables than a spreadsheet, helping you create insightful, complex sales forecasts. Its automation capabilities enable you to expedite sales forecasting for a more comprehensive understanding.
Gain Insights About Potential Customers
Conversational AI can analyze sales interactions to help you get to know your prospects better.
The more your sales representatives understand prospects, the more persuasive they can be during sales calls.
Identify Cross-Selling and Upselling Opportunities
A conversational AI platform can identify opportunities to make post-purchase recommendations based on customer demographics and lifestyles.
Clari Copilot's Key Features and Capabilities
Clari Copilot helps drive more sales with the following key features and capabilities:
- Call transcription and recording: Clari Copilot automatically records calls and meetings, transcribing them for easy access and later use.
- Call and meeting summaries: Copilot gathers key information from each call and provides useful highlights such as new goals, questions, next steps, and objections.
- Gametapes: With Clari Copilot, you can create a playlist of your best sales pitches and calls to understand what works best, how customers use your product, and what type of questions customers ask before making their purchases.
- Battle cards: Clari Copilot generates real-time cue cards with helpful answers and specific wording to help you navigate challenging calls professionally and enhance your sales pitches.
- Call scorecards: You can create call scoring templates on the Copilot platform to evaluate each call's sales performance based on specific criteria.
- Deal central: View and work with sales pipeline health-related information and data in a single platform with Copilot.
- Trim and share: You can trim and share calls and call transcripts quickly and easily with Copilot, increasing efficient communication across your team.
- Slack actions: Following sales calls, you can use Copilot to send follow-up emails, provide customers with call recording snippets, and update your customer relationship management (CRM) system with details such as forecast categories and the close date.
- Bookmarking: With Clari Copilot, you can add bookmarks to conversations during or after calls.
- Multi-language analysis: Copilot can summarize and analyze calls in various languages, supporting your international sales activities.
How to Use Conversation Intelligence Tools for Sales
You can use conversational AI to accomplish the following tasks:
Define Sales Objectives
Set sales goals with specific, measurable targets. For example, rather than seeking to improve sales, establish a clear and detailed goal, such as “increase revenue by 20% by the end of the third quarter.”
With specific goals, you can determine how to best utilize conversational AI tools and track each team's progress toward reaching sales objectives.
Gather Relevant Documents and Data
Gather the following types of sales documents and data relevant to your sales processes, common queries, and customer preferences:
- Sales reports
- Existing sales scripts
- Customer interactions
- Catalogs
Advantages of Clari Copilot
Your company can depend on Clari Copilot to deliver the following advantages.
Elevated Sales Performance
Enhancing your onboarding and training processes with Clari Copilot's call overviews can help you significantly improve sales performance. Real-time and repeatable playbooks help sales representatives perfect their skills and strategies.
Copilot's revenue forecasting features enhance deal predictability, helping your sales team determine which prospects to focus on for the greatest profits. Conversational intelligence flows directly into your revenue platform, enabling you to generate reports and forecasts without navigating multiple tools.
Greater Productivity and Efficiency
Copilot's automation capabilities free your sales team of administrative tasks, boosting productivity where it matters most. You can use Copilot's tools and features to streamline your processes and generate more revenue in less time.
Copilot also organizes your revenue workflows, helping sales representatives close more deals. Representatives can share highlights from calls and meetings, overcome sales call challenges with ease, and enhance communication across your entire company.
Security and Compliance
Complete tasks and close deals securely with Clari Copilot. Clari's cloud-based platform complies with industry regulations, protecting data and customer privacy. With enterprise-grade reliability, you can trust Clari with your sensitive information and operations.
Enhanced Customer Connections
You can use Copilot's sales call features, such as call summaries, recordings, and cue cards, to help representatives improve their customer service skills.
With Copilot's insights, representatives can enhance their customer interactions and sales pitches.
Drive Sales With Clari Copilot
Enhance sales processes and drive revenue with Clari Copilot's advanced conversational AI features. Copilot streamlines sales tasks such as call recording, transcribing, and summarizing. It also provides real-time coaching during critical calls to help sales representatives deliver effective pitches.
Request a demo or take a product tour to explore Copilot at your own pace and learn more about how Clari's all-in-one solution can boost your sales.
