CRM has been the mighty, immortal warrior for 3 decades. As a newborn in the ‘80s it was metaphorically dipped into the waters of invulnerability, a shield that would protect its position of power well into the foreseeable future.
I work with sales managers every day and I don’t know one who likes uncertainty. Every sales manager I know wants to understand exactly how deals are progressing and especially when they are not.
We hope you’ll join us in a new movement to improve IT.
My smartphone today has more computing power than the PC I had in the 1980s, but that means nothing if it doesn’t deliver what I need, when I need it. A contact’s phone number. A real-time traffic report. A support ticket in a database. These are just some of the go-to information sources I need to regularly access on my phone.
My inbox collects hundreds of emails a week.
Great customer meetings, especially ones that follow the 12 rules Geoffrey James outlined, make my day.
I’m fully convinced. Empowering a sales rep can quickly change the dynamics of a relationship.
It’s a big day. Launch day.
My last encouragement to sales ops and marketing teams was: get your SKO resources into the pockets of your sales reps. (It’s been three weeks — any progress yet?)
I spend a lot of my time looking at other applications — after all, I’m a product manager and there are a lot of great products to learn from out there. Since Clari is focused on sales, I’ve spent a lot of time over the last two years digging deep on CRM, and I truly believe mobile is the key to making it more useful for both sales reps and managers.